...some welcome from Verizon DSL (click to enlarge image).
Trying to activate my new DSL account from Linux brought sad tidings from the phone company. Even Firefox got the block: both Windows and IE6 or higher are required.
Naive, reactionary open source hot-heads like to blame Tech Support innocents for non-support. But this is a classic chicken & egg situation, symptomatic of a weak performance in the market-place.
If Linux would make even a decent showing, ISPs and hardware vendors (like Linksys, Netgear, Belkin & Dell) could justify the significant costs of adding an additional platform to their support menus.
According to the marketing truism of "Seven Impressions," Linux will need 7 really big enterprise or national education adoptions and a long tail of small businesses pestering ISPs & vendors before they will add to their support cost-centers. It's simple math. In market share, Desktop Linux will need to match Mac, which seems to be pulling away.
Where are you Linux? Is anybody home? ANYBODY?
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