FT: Interactive Services in Sport

I contribute a piece today on interactive services that enrich the in-game and everywhere sports-fan experience ...

Chris Slagter, a principal of Equakecreative, the interactive branding house responsible for the Suns locker room, says: "All sports are about three years behind. They could be doing a lot more interactive and driving more e-commerce."

"Interactive services to draw in the fans" | Financial Times | Sam Hiser | 5 Mar 2008

In a grouping within the printed Digital Business section of the pink pages today, Jessica covers Near-Field Communications ("NFC") -- i.e., doing things with a cell phone ...

"Wireless transactions spreading fast" | Financial Times | Jessica Twentyman | 5 Mar 2008

And Ingrid Lunden writes about text messaging ...

"SMS still rules the airwaves" | Financial Times | Ingrid Lunden | 5 Mar 2008

Separately today, Venrock venture capitalist, Richard Moran, adds a thought-piece on the binding force of IT in the organization ...

A former President of Stanford once told me: "The only thing that holds the university together is the heating system." The bon mot always gets a knowing chuckle, especially from other college presidents.

"Only IT holds today's businesses together" | Financial Times | Richard A. Moran | 5 Mar 2008 

Fidens Vacuus Ventus

...  it's the Financial Times' motto: "Without fear, without favor."

The nice girl at the bakery this morning commented on my salmon colored newspaper, and I wondered what the story was.

To Wikipedia ...

The FT was launched as the London Financial Guide on January 9, 1888, by Horatio Bottomley, renaming itself the Financial Times on February 13 of the same year. Describing itself as the friend of "The Honest Financier and the Respectable Broker", it was initially published as a four page journal from its headquarters in London. The initial readership was the financial community of the City of London. The Financial Times soon established itself as the sober but reliable "stockbroker's Bible" or alternatively "parish magazine of the City", with its only rival being the slightly older and more daring Financial News. In 1893, the FT turned salmon pink—although later credited as a marketing masterstroke that made it immediately distinguishable from its competitor, the similarly named Financial News[citation needed] In 1993, the (founded 1884) this move was in truth inspired by economy—pink paper being cheaper than white.FT printed a single edition of the paper on white stock to commemorate this change a hundred years earlier. From their initial rivalry, the two papers were merged by Brendan Bracken in 1945 to form a single six-page newspaper. The Financial Times brought with it a higher circulation, while the Financial News provided enormous editorial talent.

So. Pink pages. A happy cost-driven accident of circumstance turned branding coup.

FT: e-Recruitment Triple-Threat

The Financial Times print edition today offers a troika on e-Recruitment...

"Computer says: 'You're hired'" | Jessica Twentyman

Take KPMG, the management consultancy, for example, or the Royal Bank of Scotland, or data storage giant EMC – all three have held careers fairs in Second Life, the online “virtual world”. And in a recent survey of IT recruiters by the Association of Technology Staffing Companies (ATSCo), 58 per cent said that social networking sites such as LinkedIn, Facebook and MySpace are more useful for recruitment than print advertisements. Eighty-three per cent, meanwhile, said they used those sites to trawl for potential job candidates.

"e-Recruitment: Tools help staff..." | Sam Hiser

“You want to turn the business rules into compensation. With a centralised book, you can cascade strategic changes in the call plan,” says Leslie Stretch, senior vice-president of global sales, marketing and on-demand business at Callidus Software. The implications penetrate to the bottom line.

"Computer says: 'You're fired'" | Joia Shillingford

Samantha Hanson, vice president of human resources at Vurv, says: “Previously, every time I’ve done a restructuring, the chief financial officer has his spreadsheets, human resources have theirs and legal are looking at another. They’re not looking at the same thing.

FT: "Putting Linux on Desktops"

"Did IT work: Putting Linux on desktops" | Sam Hiser | Financial Times (7 Nov 2007)

Update in today's FT print edition of the three prominent Linux migrations in Europe...

  • The Gendarmerie
  • City of Munich
  • PSA Peugeot Citroën

The Economist: The Magazine's Magazine

There's a reason The Economist is your favorite read (after People). It oozes substance but manages through adherence to a long English/Scottish tradition of self-effacement to undercut any possible hint of self-importance. Its authority comes sentence by sentence in its Voice; and while making sense of complex and serious matters it makes light of itself and reminds the reader to attain that same healthy perspective.

The early July cover is a fine case in point. It had this picture, below, accompanied by the intriguing line, "The trouble with private equity"...


"The Trouble with Private Equity"

A great number of people in the past decade have become (more) wealthy through hedge funds and what are called "Private Equity" investment vehicles -- through managing them as well as investing in them. Whole urban real estate markets have been inflated by the sheer volume of cash flowing out of the private equity space. (It's one reason I've moved the family out of NYC).

This makes criticism of Private Equity in a venue like The Economist a bit of a sticky wicket -- readership is populated by either private equity moguls or apologists. That's why this light-hearted cover image is so strong. It begs the question, with a soft aesthetic touch, marks the presence of something like RISK(?) without hammering the point stridently or pandering to fear. It is the serene way to draw attention to certain market sectoral exuberances without spilling ones cocktail.

There is -- or must be -- a tradition of "trouble with..." covers which Economist editors may have always winked about in passing each other over the tops of the metal file cabinets in the beige hallways at Canary Warf. I specifically recall -- oh, sometime in the early 1990's -- a cover when Wall Street had had its big recovery in its long and continuing run. The cover photograph was of two camels copulating. The caption was..."The trouble with mergers".

Addison & Steele would approve.

UPDATE:

Cover was located by Nils Grotnes. Thank you, Nils.

Financial Times: Hiser is Green

In today's Financial Times Digital Business, I address the vexing question -- What happens to all those CRTs? -- in "IT going green: Are the problems just being passed on?"

The US Environmental Protection Agency (EPA) recently estimated that between 2003 and 2005 in the US, about 45 per cent of electronic products were stored or reused, 11 per cent were recycled, and 44 per cent entered the waste stream. These look poor figures in a country where 100 per cent reuse or recycling could be possible.

They look even worse when one considers that old systems are being shipped to the developing world in great quantities for reuse. Here, disposal infrastructure and policies are only in their infancy. Simon Mingay, a Gartner analyst, says: “We’re exporting a big problem.”

We also meet here life-cycle expert Eric Williams (Arizona State University), co-editor with Ruediger Kuehr of Computers and the Environment: Understanding and Managing Their Impacts (Springer, 2003).

NBA: What Do Basketball & IT Have in Common?

My article in the Financial Times on Basketball & technology ran this week...

"You know the IT is getting good when you stop noticing it -- like a good referee. Systems used by basketball are disappearing behind the hot dog stand and up into the rafters.

As content, basketball is highly attractive to distribution interests because it’s so compelling to viewers. Asked if content is really king, Mr Cuban says: “When distribution is in place, it’s the defining element. Without distribution, it’s not.”

"Winning is a high-tech game" | Financial Times (28 Feb 2007)

This is part of a grouping of pieces in FT Digital Business on IT & sport. Other DB regulars write on Formula One racing and Spanish (La Liga) Football...

"Decision-making software in the fast lane" | Alan Cane

"Real Madrid invests in more than stars" | Geoff Nairn

There's also a timely and worthwhile Editor's Note from DB Editor, Peter Whitehead, on the paperless office and the cost structure of the newspaper business. (Timely because some notable newspapers are having a hard time -- as portrayed in the great PBS series on Frontline, "News War", that I pointed to last night.)

Standards Push-Back in a Nutshell

FT's Richard Waters sums up the Microsoft ISO contradiction situation with a crisp economy on the FT Tech Blog...

...it is at the least inconvenient for Redmond, and potentially more worrying, that the International Standards Organisation has just added another three months to its review of the matter, following representations from the UK (and possibly other countries.)

A perceptive comment to the post gets right to the heart of the matter...

Given that MicroSoft needs the "standard" label to get contracts, but doesn't actually want interoperability (which would increase competition and drive down prices), it shouldn't come as a surprise that they're encountering resistance from the standards bodies. I would expect them to create the worst possible standard they can get away with. It's the rational thing to do, and the people who run Microsoft are very skilled.

- S. Dolgoff

Feel free to go on and comment.

The Other Beautiful Game

Reviewing my notes this morning from yesterday's meeting with officials at the NBA, I had to pick my jaw up off the desk.

Attending:

David Stern, Commissioner
Adam Silver, Deputy Commissioner
Steve Hellmuth, Senior VP Operations & Technology
Mike Bass, Head of Public Relations

Apparently people don't ask too often how the NBA uses technology in the context of its business.

I asked the room, addressing no one in particular --

"What business are you in? Is this a media business? Is this an information business?"

The cuddly pugnacious Commissioner injected, not without emphasis -- 

"I'm gonna push back. CONTENT. STATISTICS. PHOTOGRAPHY. VIDEO. WORDS. COMMUNITY. COMMERCE."

Adam Silver later added some interesting observations about the unusual number of technology entreprenuers who own basketball franchises. It's surely no accident...and I'm going to explore a few possible answers.

Technology & sport are intimates, but basketball by its nature is a special technology puller. What suprised me when access opened up was the extent to which basketball exemplifies the globalizing business.

The FT will be covering in February three sports and their involvement with technology.

Hiser in FT Digital Business

Part of this last Financial Times Digital Business section of the year (which ran last Monday, not Wednesday) was Highlights (2006) & Pridictions (2007).

So, I joined the august company of editors, writers & freelancers from around the world with wise-guy comments about the year in technology and what might be ahead.

Social media was mentioned quite a lot, as was YouTube. Microsoft's leadership transition got play, and the Internet Governance Forum ("IGF") -- for which our friends from Yale and in Washington DC, Laura Denardis, Jamie Love and Manon Ress, travelled to Athens this Fall -- was mentioned. 
ICT security and terrorism's effects on travel were also on people's minds.

It was a really good issue of DB on the whole. Too bad you may have missed it. Get a subscription to the funny pink paper! DB Editor, Peter Whitehead, has fallen for Second Life. Coverage will be deep...in the new year.

My reason for reading the FT? It's smart...it's thin...it has classy wristwatch adverts. (Reading the Financial Times: the secret of my success ;-)

Long Tail Not Long Enough, Apparently

Business_book_of_the_year_award_2006





It seems China is the bigger story, grippingly told by ex Financial Times China Bureau-Chief, James Kynge. His book is China Shakes the World (Weidenfeld & Nicholson, Houghton Mifflin). Kynge won the 30,000 (GBP) top prize, beating four other authors, each deserving for having written some well-researched and compelling stuff.

Don't forget, books are hard to write. Books this good represent years of brick-laying, soul-searching & sacrifice. (At the event I was seated at Charles Fishman's wife's table; she dryly and helpfully introduced herself: "I'm married to The Walmart Effect.") They don't just describe the world, they influence the Zeitgeist. And, for readers, they offer momentum...joy.

Finalists...

  • The Long Tail, Chris Anderson
  • Small Giants, Bo Burlingham
  • The Wal-Mart Effect, Charles Fishman
  • China Shakes the World, James Kynge
  • The Box, Marc Levinson

Whispers were for Anderson's The Long Tail and I was hopeful too, being a techie & having followed the story of the story as Chris, Wired Magazine's Editor-in-Chief (and ex-editor at The Economist), went from running his interesting article in Wired to thinking out loud on The Long Tail Blog and now to encoding it in parchment.

China moves a hair and it seems to envelope all thought. However, James Kynge seems to have written something really readable (I've only skimmed it so far) as well as informative based on decades of experience there and an intimate sense of the place. Well done, Jim! His suprise upon the dais, his slight breathlessness and collegial, self-effacing good humor -- 'thanks to the Finalists. We seem to have one thing in common, that we haven't read each others' books...' -- struck the right, the magnanimous note.

Indeed, the FT | GS Book Award was concieved with the idea of encouraging business authors to write better, write stuff the general readership could digest hungrily. Business books have sucked forever. So there is nothing more timely than throwing a few GBPs at the class to get literate inspiration, tough research and good story-telling to the fore. I applaude the motivations of the sponsors.

The winner last year, which was the first year for the FT | GS Book Award, was Tom Friedman (Pulitzer-Prize winning foreign affairs columnist for The New York Times) for his The World is Flat, which was not predominantly a business book, per se. Tom is substantive and readable -- though he's no Johnny Apple as a writer.

So, I attended the Awards dinner last night at the fine Mandarin Oriental Hotel: great venue, excellent food (even the wine was good). The Filet was a favorable surprise -- to use an old Wall Street expression -- aptly spiced with a teriaki-ginger sauce. And the proceedings on the whole were blessedly short & sweet.

Dr Lawrence H Summers

Larry Summers gave the keynote speech -- discretely fluffing his next book concept and warming this crowd for his coming dour vision of a flat earth. He was well rehearsed and exceedingly alarming about the future of the world.

Summers just got shit-canned last year as Harvard's President-ChangeAgent by a Faculty of Arts & Sciences who were decidedly unscientific in their approach of hoisting him on his petard of words -- something  hypothetical, but frightening when taken out of its context, about women being lousy in math and the sciences. He was right -- as all Smartest-Guys-in-the-Room are -- but suffered because the faculty just didn't like him. Why? He's an arrogant asshole. Bad leader. A not good "man manager." The Harvard faculty, individually, just couldn't stand him, and they most certainly mustered every recollection of personal slight to generate the moral outrage necessary to tar & feather the guy. So, all tolled, a really good punch-up.

Last night, Summers' Fenway-sized ego filled the compact but comfortable banquet floor of the Mandarin Oriental at Columbus Circle in the AOL -- pardon -- Time Warner towers. The bits I recall about the speech include his introductory joke: "When I returned to Washington from academia, people asked me what's the difference between the two, and I said, 'Washington is soooo political...'"

His remarks were thoughtful and quieting. He said that globalization now is exciting but we have a scary development among the disenfranchised nations -- including the Islamic ones. It hasn't registererd much yet, but history may adjudge significant a meeting which recently took place in Cuba between the leaders of 67 countries. Castro was there, Chavez was there, and the president of India -- who couldn't find the space in his schedule to attend the concurrent proceedings at the UN -- was there. Summers mostly left it there (to a deathly silence in the hall), only to add that -- and hinting at the analogy of Tom Friedman's win last year -- in 1913 globalization was said to be ushering in an exciting new age of prosperity (1913: I was also thinking of the Wright Brothers and the clearing of Brown's Station in the flooding of the Ashokan & Schoharie Reserviours in the creation the New York Water System and their impact on optimism). Who, then, would have known that Progress and a labyrinthe of national alliances would unfold into "The Bloody Century"?

Chris' Lament

Prior to digging in to the filet, I spoke to Chris Anderson. I feared Lynn had said something like she was with 'her guest, Linus Torvalds,' so I went over to set Chris straight. He was enthusiastic & magnanimous; we talked mostly about open source for a few minutes and he wants very much to conveigh to R Stallman the problems of his lack of compromise, among other things.

On my left at the table I was flanked by Reuters' New York desk editor, Eddie Evans, who is a smart & dedicated English guy based here who took the time to explain some of Reuters' long history and its current structure (without losing me); and previously at cocktails I exchanged only a little more than small talk with Bill Saporito, Time Magazine's Editor-at-Large. Lynn kindly introduced me to Bob Miller, President of Hyperion (Disney | ABC).

This was not so much a financial as a publishing horse race, indicated by the number of women (tech must do better on the female scale, but I sadly see no catalyst) and the lack of very expensive suits of, say, the 151 new partners just announced at Goldman Sachs. Seems the Business Book of the Year Award is not such an attraction for the Wall Street warriors -- who do not read very much.

Lynn Goldberg (Goldberg McDuffie) has my warm & sincere appreciation for providing one of the most interesting evenings out in recent memory.

Hiser on E-mail Etiquette ;-)

It's a laugh, really.

In case you missed last Wednesday's Financial Times Digital Business section (4 Oct 2006), I contributed a piece on e-mail etiquette. (It's treated online as a sidebar supporting Dan Ilett's piece, "E-mail compliance sends mixed messages." Scroll about half-way down the long page.)

If you know me well enough, you'll note the irony: e-mail etiquette is something I know nothing about. Or of which I am in rebellious disdain.

Here's a taste...

■ Intimacy is presumptuous...

…unless you are with intimates. Details of a relative’s recent surgical procedure in any Reply-to-All context will be imposing and probably disgusting. Too much information.

■ Be concise.

If you are beginning your third or fourth meaty paragraph, consider a white paper...or at least a phone call. Recipients get peeved when messages of unnecessary length pop up. Usually, key points can be stated briefly and background or non-essential information elucidated with links.

Consider also using “The Snip”. This involves cutting text content that is stale or irrelevant (and leaving a little note, “snip”) in long e-mail threads. It is surprising how much bandwidth this practice would save (by reducing the amount of transmitted data).

The juicey bits are further on.

With thanks to FTDB editor, Peter Whitehead, for his graceful touch.


Sam Hiser

OFF-WHITEPAPERS

ARTICLES


www.flickr.com
This is a Flickr badge showing public photos from swhiser. Make your own badge here.


Locations of visitors to this page


Google
Search PlexNex

  

View Sam Hiser's profile on LinkedIn

Powered by TypePad